Production-proven since 2008
Data & access

Records are structured operational objects — not disconnected database rows.

Operational data and access are configured together in L3RA. The records the business actually works on, the operational views different roles need, and the users, roles, and groups that govern access are part of the same layer.

Structured records Operational views Users, roles, groups
How data is structured

Operational data is structured around the work the business runs.

Records, operational views, and files connected to records are configured inside the operational layer. Together they describe the work as an object the system knows how to handle — not a pile of disconnected rows.

Structured records

Each record has defined fields, defined relationships, and a defined role in the operation — modelled around the business process.

Operational views

Records are surfaced for different roles and working contexts. The same operation can be read through several role-shaped views.

Files connected to records

Supporting files stay with the record they belong to — not in a parallel folder structure on the side.

Access context

Users, roles, and groups organized around responsibilities.

Users, roles, and groups are part of the operational layer — not a separate identity product layered on top. The same role definitions that govern workflow steps also define who sees which records and which operational views.

Users

People allowed into the operational layer. Each user belongs to the operation through their role — not through a global account.

Roles

Roles describe what a person does in the operation. Workflow steps, operational views, and actions are configured around roles — not around individuals.

Groups

Groups collect users that share an operational context: a team, a partner, a function. Access can be reasoned about at the group level.

Authentication

Configured to match existing policies where applicable. The company keeps its own identity practices intact.

Activity visibility

Operational actions stay with the record that produced them.

Activity visibility is designed for organizations that need activity context over time. Records carry the steps taken, the roles that took them, and the context they happened in — without separate tooling on the side.

The step that was taken.

Each activity event names the operational step it belongs to.

The role and user that took it.

Activity context is attached to the role responsible at the moment of action.

The record that the step applied to.

Activity stays with the record, so the operation has its own activity context.

Mechanics

How operational data and access are configured together.

Five mechanisms describe how the data and access layers actually work together. They are the same five pieces, applied to every operation L3RA carries.

01

Structured records

Operational data is organized around the business process. Each record has defined fields, defined relationships, and a defined role in the operation. Records are not raw rows; they are objects the workflow knows how to handle.

02

Operational views

Records are surfaced for different roles and working contexts. The operations team, a manager, a partner, and a requester see the same operation through different operational views.

03

Files connected to records

Files are connected to the record they belong to. Supporting documents stay with the operation that produced them — not in a parallel folder structure.

04

Users, roles, and groups

Access is organized to match organizational responsibility. The same role definitions that govern workflow steps also govern who sees which records and which operational views.

05

Authentication

Configured to match existing policies. Authentication is one of the surrounding systems L3RA cooperates with — it does not replace the company’s identity practice.

Shape of a record

What “structured” actually means.

A record is the operational object the workflow moves through. It carries the fields the operation needs, the relationships it depends on, and the access context that decides who can act on it.

01
Fields
Defined by structure
02
Relationships
To other records
03
Access context
Roles & groups
04
Activity
Carried with the record

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